Artisoft Televantage Low Price Guarantee

Low Price Guarantee & No Sales Tax

to send us a price match via e-mail.

If you find a lower price at any telephone equipment reseller store on a new identical item, just show us the lower price and we would be more than happy to match or beat the price if at all possible. Simply email us the competitor's ad/website.

The item must be in stock and available for purchase at that price from a company (excluding wholesale, distributors, or membership clubs) with a physical store location in the U.S., who is authorized by the manufacturer to sell the product.

Item must be identical: For example, it must have the same U.S. manufacturer's warranty. It must also have the same model number and contain the same components.
Price Verification: Active Logic TeleVantage reserves the right to verify another company's product availability and price before issuing a price match guarantee. Computer screenshots are not acceptable as proof of a competitor’s price – the lower price must be accurate and live on a competitor’s site at the time of the price-match.
Other Discounts: Available coupons and rebates will be deducted from the Active Logic TeleVantage price to come up with a new Active Logic TeleVantage price when calculating the price match. For example, if you buy an item from us for $100 and we offer a $10 rebate, the net price is $90. If the item is available from another company for $90 or more, there will be no price match. Another example would be if you buy an item from us for $139 and you have a $30 coupon; the net price is $109. If the item is available from another company for $105 the price match will be for $4.00 (100% of the difference).
Shipping and handling: These charges are included when comparing our price to another company's delivery price, the equivalent shipping and handling charges will be included. If proof of the other company's shipping and handling charges are not supplied, then $10 will be added to the other company's price.
Special Offers: If another company offers a product that comes with a free or discounted item and Active Logic TeleVantage does not carry the free or discounted item, there will be no price match. For example, if another company offers a free product with the purchase of a complete phone system, and the Active Logic TeleVantage price is equal to the company's price for the phone system, there will be no price match if Active Logic TeleVantage does not carry the free product being offered.
Quantity Limits: We may limit the quantity of an item that may be price-matched. For example, if the other company limits the number you may buy, we may also limit the number. In addition, Active Logic TeleVantage reserves the right to limit quantities sold to a customer.
Exclusions: We price match almost everything. We don't price match on custom products, items sold at local or special events (e.g., grand opening, anniversary, clearance or liquidation sales), items sold at wholesale/distributors/membership clubs or products sold on Internet auction sites. We also don't price match taxes, typographical errors or any item or price that includes a rebate.
No Tax: You never pay sales tax! We are not required to collect sales and use tax on deliveries throughout the US, except where we have business locations and in those states we pay ALL sales taxes (Minnesota).

to send us a price match via e-mail.